{"product_id":"hp-3-year-4-hour-9x5-with-dmr-service-color-laserjet-enterprise-mfp-x677xx-u45tne","title":"HP 3 Year 4 Hour 9x5 Service with Defective Media Retention for Color LaserJet Enterprise MFP X677xx","description":"\u003ch2\u003eReliable and Efficient HP 3 Year 4 Hour 9x5 with DMR Service for Color LaserJet Enterprise MFP X677xx\u003c\/h2\u003e\u003cp\u003eWhen your business relies on mission-critical devices like the Color LaserJet Enterprise MFP X677xx, downtime is not an option. With the HP 3 Year 4 Hour 9x5 with Defective Media Retention (DMR) Service, you can ensure your hardware remains operational with expert support ready to assist you quickly. This comprehensive Care Pack offers onsite repair services within 4 hours during standard business hours (9x5), giving you peace of mind through fast response and resolution from trained HP professionals.\u003c\/p\u003e\u003cp\u003eOur service is designed to provide unparalleled convenience and security. Remote troubleshooting enables quick diagnosis and resolution of many issues, while onsite visits on the very same business day guarantee that complex problems are addressed promptly. Additionally, the Defective Media Retention feature allows you to maintain control and security of sensitive data on defective storage media, aligning with your company’s security protocols and compliance needs.\u003c\/p\u003e\u003cp\u003eFurthermore, the HP Care Pack covers all HP branded components, including network and memory modules, paper trays, duplex units, and storage media, ensuring that every part of your device is well protected. The 3-year duration offers long-term support with replacement parts, escalation management, and expert service delivery. With this Care Pack, you can minimize downtime, extend the life of your device, and maintain smooth operations with confidence.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 3 Year 4 Hour 9x5 with DMR Service for Color LaserJet Enterprise MFP X677xx\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eU45TNE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Subtype\u003c\/td\u003e\n\u003ctd\u003eBASE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours (9x5)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e3 years (36 months)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBusiness Filter\u003c\/td\u003e\n\u003ctd\u003ecMPS\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e4h onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003e\u003cul\u003e\n\u003cli\u003eRemote problem diagnosis and support\u003c\/li\u003e\n\u003cli\u003eOnsite hardware support – same business day\u003c\/li\u003e\n\u003cli\u003eDefective media retention\u003c\/li\u003e\n\u003cli\u003eReplacement parts and materials included\u003c\/li\u003e\n\u003cli\u003eEscalation management\u003c\/li\u003e\n\u003cli\u003eCoverage for all HP branded components\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDatasheet Publication Number\u003c\/td\u003e\n\u003ctd\u003e4AA5-6385\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81112306\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMaster Publishing Date\u003c\/td\u003e\n\u003ctd\u003e3\/2\/2020\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompany\u003c\/td\u003e\n\u003ctd\u003eHPI\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978512879815,"sku":"U45TNE","price":0.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_89cc89ce-8929-45fd-81fe-a3c6cdfc4fdd.png?v=1786421271","url":"https:\/\/shop.gom.com.au\/products\/hp-3-year-4-hour-9x5-with-dmr-service-color-laserjet-enterprise-mfp-x677xx-u45tne","provider":"Global Office Machines","version":"1.0","type":"link"}