{"product_id":"hp-3-year-4-hour-9x5-w-dmr-service-color-laserjet-managed-mfp-e47528-u11vne","title":"HP 3 Year 4 Hour Onsite Service with Defective Media Retention for Color LaserJet Managed MFP E47528","description":"\u003ch2\u003eReliable Onsite Repair Service for Your HP Color LaserJet Managed MFP\u003c\/h2\u003e\u003cp\u003eEnsure your critical printing devices stay up and running with the HP 3 year 4 hour 9x5 w\/DMR Service for Color LaserJet Managed MFP E47528. Designed for busy business environments, this service plan guarantees quick and professional onsite repairs within 4 hours during standard 9x5 workdays for a full 3-year coverage period. Trust HP's expert technicians to deliver timely diagnostics and swift problem resolution, enabling you to maintain operational continuity and minimize downtime.\u003c\/p\u003e\u003cp\u003eSecurity is paramount when it comes to your sensitive data. This service includes Defective Media Retention (DMR), allowing you to keep any failed storage media for secure disposal or archiving in compliance with your organization's policies and industry regulations. Whether you require remote troubleshooting or on-location repair, HP’s dedicated support team handles the job seamlessly, bringing replacement parts and components directly to your service site to restore your hardware efficiently.\u003c\/p\u003e\u003cp\u003eWith access to comprehensive support that covers all HP branded components—including network, memory, paper trays, duplex units, and storage media—you’re assured a highly responsive, knowledgeable, and convenient service experience. Choose HP’s care pack for peace of mind, dependable performance, and exceptional support that keeps your business moving forward.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 3 year 4 hour 9x5 w\/DMR Service for Color LaserJet Managed MFP E47528\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eU11VNE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Subtype\u003c\/td\u003e\n\u003ctd\u003eBASE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours (9x5)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e4h onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003e\u003cul\u003e\n\u003cli\u003eRemote problem diagnosis and support\u003c\/li\u003e\n\u003cli\u003eOnsite hardware support – same business day\u003c\/li\u003e\n\u003cli\u003eDefective media retention\u003c\/li\u003e\n\u003cli\u003eReplacement parts and materials included\u003c\/li\u003e\n\u003cli\u003eEscalation management\u003c\/li\u003e\n\u003cli\u003eCoverage for all HP branded components\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81111812\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRegistration Required\u003c\/td\u003e\n\u003ctd\u003eNo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978616557767,"sku":"U11VNE","price":936.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_1bcce63d-aceb-4343-867f-90e9b5f057e0.png?v=1786422737","url":"https:\/\/shop.gom.com.au\/products\/hp-3-year-4-hour-9x5-w-dmr-service-color-laserjet-managed-mfp-e47528-u11vne","provider":"Global Office Machines","version":"1.0","type":"link"}