{"product_id":"hp-3-year-4-hour-9x5-w-dmr-service-color-laserjet-enterprise-m856-uc2v2e","title":"HP 3 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Enterprise M856 - UC2V2E","description":"\u003ch2\u003eReliable 3-Year Onsite Support for HP Color LaserJet Enterprise M856\u003c\/h2\u003e\u003cp\u003eEnsure your HP Color LaserJet Enterprise M856 operates at peak performance with the \u003cstrong\u003eHP 3 year 4-hour 9x5 w\/DMR Service\u003c\/strong\u003e. Designed for businesses that cannot afford downtime, this Care Pack offers priority onsite repair with a guaranteed 4-hour response during standard workdays. Whether you're facing hardware malfunctions or technical hiccups, expert HP technicians are ready to provide remote troubleshooting as well as same-business-day onsite repairs, getting your device back up and running swiftly.\u003c\/p\u003e\u003cp\u003eOne of the standout features of this service is the Defective Media Retention (DMR) option, which empowers you to maintain control over sensitive data. When issues arise involving storage media, you keep the defective drive for secure disposal or archiving, meeting stringent security standards and industry requirements. Additionally, all HP-branded hardware components, including network adapters and accessories such as paper trays and duplex units, are covered under this service, giving you comprehensive protection and peace of mind.\u003c\/p\u003e\u003cp\u003eWith a duration of three full years, this service plan includes replacement parts and materials necessary to restore your hardware, along with formal escalation management to handle complex issues efficiently. From remote problem diagnosis to expert onsite assistance, the HP 3 year 4-hour 9x5 w\/DMR Service ensures your printing environment remains robust, allowing you to focus on your core business activities with confidence.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 3 year 4-hour 9x5 w\/DMR Service for Color LaserJet Enterprise M856\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Number\u003c\/td\u003e\n\u003ctd\u003eUC2V2E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Subtype\u003c\/td\u003e\n\u003ctd\u003eBASE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e3 years (36 months)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e4h onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81111812\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Classification\u003c\/td\u003e\n\u003ctd\u003eFixed CP standalone\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDatasheet Publication Number\u003c\/td\u003e\n\u003ctd\u003e4AA5-6385\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMaster Publishing Date\u003c\/td\u003e\n\u003ctd\u003e3\/2\/2020\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978594373831,"sku":"UC2V2E","price":0.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_da982537-9614-4b00-91c6-53e9f571e9d7.png?v=1786422361","url":"https:\/\/shop.gom.com.au\/products\/hp-3-year-4-hour-9x5-w-dmr-service-color-laserjet-enterprise-m856-uc2v2e","provider":"Global Office Machines","version":"1.0","type":"link"}