{"product_id":"hp-3-year-4-hour-9x5-hardware-support-laserjet-enterprise-mfp-m63x-u9nk3e","title":"HP 3 Year 4 Hour 9x5 Onsite Hardware Support with Defective Media Retention - LaserJet Enterprise MFP M63x","description":"\u003ch2\u003eReliable 3-Year Hardware Support for Your HP LaserJet Enterprise MFP M63x\u003c\/h2\u003e\u003cp\u003eEnsure unparalleled performance and peace of mind with the \u003cstrong\u003eHP 3 year 4 hour 9x5 Hardware Support with Defective Media Retention\u003c\/strong\u003e designed specifically for the LaserJet Enterprise MFP M63x. Tailored to meet your business needs, this care pack offers prompt onsite repair within just 4 hours of response during standard 9-hour workdays, helping minimize downtime and optimize productivity. Experience proactive remote troubleshooting and expert diagnostics that solve issues quickly and efficiently.\u003c\/p\u003e\u003cp\u003eSecurity is paramount—this service includes defective media retention, allowing you to maintain full control over sensitive data by retaining possession of faulty storage media. HP professionals will diagnose the problem, provide a replacement, and ensure your data remains protected in alignment with your organization's compliance and industry standards.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat sets this support apart?\u003c\/strong\u003e You receive comprehensive coverage for all HP branded components including network cards, memory modules, and accessories such as paper trays and duplex units. Replacement parts and materials are included, ensuring your device is restored to optimal condition swiftly. Should complex issues arise, HP’s escalation procedures activate resources or third-party experts to resolve your problems effectively. Back your critical devices with a trusted service that prioritizes both reliability and security.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 3 year 4 hour 9x5 Hardware Support w\/Defective Media Retention for LaserJet Enterprise MFP M63x\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eU9NK3E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eCare Pack\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e4h onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e3 years (36 months)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours (9x5)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDefective Media Retention\u003c\/td\u003e\n\u003ctd\u003eIncluded\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage for HP Components\u003c\/td\u003e\n\u003ctd\u003eAll HP branded components including Jetdirect network components, memory, and accessories\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRegistration Required\u003c\/td\u003e\n\u003ctd\u003eNo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis, same business day onsite support, replacement parts included, escalation management\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978602434759,"sku":"U9NK3E","price":1036.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_b6859db8-3565-44e8-89f7-62f380b31e6f.png?v=1786422502","url":"https:\/\/shop.gom.com.au\/products\/hp-3-year-4-hour-9x5-hardware-support-laserjet-enterprise-mfp-m63x-u9nk3e","provider":"Global Office Machines","version":"1.0","type":"link"}