{"product_id":"hp-3-year-4-hour-9x5-dmr-service-laserjet-managed-mfp-e42540-u11e4e","title":"HP 3 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for LaserJet Managed MFP E42540","description":"\u003ch2\u003eReliable Same Day Onsite Service with Defective Media Retention\u003c\/h2\u003e\u003cp\u003eExperience unparalleled peace of mind with the HP 3 year 4 hour 9x5 w\/DMR Service for LaserJet Managed MFP E42540. Designed for businesses that demand timely, efficient support, this comprehensive Care Pack ensures your critical devices receive expert attention with a guaranteed four-hour response during standard workdays. By choosing this service, you benefit from same business day onsite repairs, minimizing downtime and maximizing productivity.\u003c\/p\u003e\u003cp\u003eSecurity and control of your sensitive data are paramount. With Defective Media Retention included, you retain possession of any failed storage media, allowing you to securely archive or dispose of it according to your organizational policies or industry regulations. Trust HP's skilled technicians to diagnose issues remotely and, when necessary, dispatch professional onsite support equipped to replace parts and restore your hardware promptly.\u003c\/p\u003e\u003cp\u003eFrom HP Jetdirect network components to memory modules and attached accessories like paper trays and duplex units, this Care Pack covers all HP branded components. Benefit from formal escalation management for complex incidents and enjoy confident, expert service that safeguards your investments while keeping your operations running smoothly.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eCare Pack\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Subtype\u003c\/td\u003e\n\u003ctd\u003eBASE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e3 years (36 months)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e4h onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis and support, Onsite hardware support - same business day, Replacement parts and materials, Escalation management, Coverage for all HP branded components\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Number (SKU)\u003c\/td\u003e\n\u003ctd\u003eU11E4E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81111812\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHPI\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDatasheet Publication Number\u003c\/td\u003e\n\u003ctd\u003e4AA5-6385\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978605646023,"sku":"U11E4E","price":605.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_6ddad775-bbd3-4ebe-90b5-e672a6f158c2.png?v=1786422534","url":"https:\/\/shop.gom.com.au\/products\/hp-3-year-4-hour-9x5-dmr-service-laserjet-managed-mfp-e42540-u11e4e","provider":"Global Office Machines","version":"1.0","type":"link"}