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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: UC0H6PE
$5,416.00
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Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support for Your DesignJetXL 3600MFP

Ensure your DesignJetXL 3600MFP printer remains in peak condition and minimize downtime with the HP 2 year Post Warranty Next Business Day Hardware Support package. This comprehensive Care Pack offers expert onsite repair services, providing you with rapid response and professional maintenance when you need it most. With guaranteed next business day response and support available during standard workdays for nine hours, you can confidently rely on prompt solutions to any hardware issues that may arise.

Experience peace of mind with the added benefit of defective media retention, allowing you to retain any damaged media materials safely. This service includes replacement of preventive maintenance kits, enhancing your printer's longevity and performance by proactively addressing wear and tear. Remote diagnostics complement the onsite repair, ensuring that the HP support specialists are fully equipped to troubleshoot, manage, and restore functionality efficiently—either remotely or directly at your location.

Investing in this Care Pack means you will have access to formal escalation procedures, expert part replacements, and continuous support through HP's electronic tools and resources. The inclusion of preventive maintenance kit replacement ensures your printer receives the essential upkeep it needs to operate seamlessly. Trust in HP’s professional hardware support to keep your DesignJetXL 3600MFP running smoothly and your business moving forward without interruption.



Specification Details
Product Number UC0H6PE
Product Name HP 2 year Post Wty NBD HW Support w/Defective Media Retention/Maint Kit Repl for DesignJetXL 3600MFP
Product Type Care Pack
Coverage Period 2 years (24 months)
Warranty Coverage Post warranty
Response Time Next business day
Service Method Onsite repair
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Additional Information Included preventative maintenance kit replacement
Support Features Remote problem diagnosis, Replacement parts and materials, Formal escalation procedures, HP remote system access and support
Care Pack Type Electronic
Place of Service Onsite
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.