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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
Brand: HP
SKU: UG498E
Sale price  $79.00 SAVE   $3.35 Regular price  $82.35
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
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Key Specs

Product Overview

Description

HP 2 Year Care Pack w/Onsite Exchange for Officejet Printers

Ensure seamless productivity and minimal downtime with the HP 2 Year Care Pack w/Onsite Exchange designed specifically for Officejet Printers. Tailored to provide swift, comprehensive support, this Care Pack delivers expert remote troubleshooting alongside the convenience of an onsite exchange service if your device requires replacement. With a response time that guarantees an exchange unit shipped the very next business day, your business operations remain uninterrupted and efficient.

Benefit from HP's reliable and professional service, which includes door-to-door pick-up and delivery at no additional shipping cost, making maintenance effortless and cost-effective. HP’s certified technicians are ready to step in for hardware exchange, allowing you to focus on what matters most—your work. Enjoy complete coverage during standard workdays with a full 24-month duration, supported by an electronic care pack type that requires no registration.

With comprehensive service coverage, including remote problem diagnosis and support, this Care Pack is your trusted partner in maintaining peak printer performance. Take advantage of HP's expertise to keep your Officejet printers running smoothly so you can stay productive without the hassle.



Specification Details
Product Name HP 2 year Care Pack w/Onsite Exchange for Officejet Printers
Product Number UG498E
Care Pack Type Electronic
Service Method Onsite unit exchange
Warranty Coverage In warranty
Duration 2 years (24 months)
Response Time Exchange shipped next business day
Coverage Window Standard workdays - 9 hours
Support Type Exchange
Place of Service Onsite
Service Features Remote problem diagnosis and support, Hardware exchange, No shipping required, Complete service coverage
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.