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HP 1 Year Post Warranty NBD Hardware Support w/Defective Media Retention & Maintenance Kit Replacement for DesignJetXL 3600MFP
Brand: HP
SKU: UC0H5PE
$3,385.00 SAVE   $0.48 $3,385.48
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Hardware Support for DesignJetXL 3600MFP

Experience uninterrupted productivity with the HP 1 year Post Warranty Next Business Day (NBD) Hardware Support for the DesignJetXL 3600MFP. This comprehensive Care Pack is designed to get your hardware back in optimal condition swiftly and efficiently. Enjoy expert onsite repairs delivered right to your door within the next business day, minimizing downtime and ensuring that your printing operations continue seamlessly. Whether it’s remote problem diagnosis or hands-on maintenance, HP’s skilled technicians are dedicated to providing you with fast, reliable, and professional service nine hours a day, five days a week.

Included in this service is Defective Media Retention, offering peace of mind should any hardware involve sensitive material. This feature, combined with the replacement of Preventive Maintenance Kits, guarantees your DesignJetXL 3600MFP stays in peak working condition. Access exclusive electronic support tools and benefit from formal escalation procedures to resolve any hardware issues promptly. With coverage extending beyond the original warranty and onsite repair services tailored to your needs, this plan safeguards your investment while enhancing performance and longevity of your device.

Choose HP’s trusted Care Pack and benefit from prompt, professional support that ensures your equipment functions as good as new. With replacement parts and materials included, your DesignJetXL 3600MFP will receive the attention it deserves, right when you need it. Maintain your competitive edge and enjoy maximum uptime with HP’s expert onsite hardware support service.



Specification Details
Product Name HP 1 year Post Wty NBD HW Support w/Defective Media Retention/Maint Kit Repl for DesignJetXL 3600MFP
Product Number (SKU) UC0H5PE
Care Pack Type Electronic
Duration 1 year (12 months)
Response Time Next Business Day
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage Post warranty
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Service Features
  • Remote problem diagnosis and support
  • Next business day onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and tools
  • HP remote system access and support
  • Replacement of Preventive Maintenance Kits
Registration Required No
UNSPSC Code 81111812
Material Type DIEN
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.
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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.