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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U36Y6PE
Sale price  $2,526.00 SAVE   $119.86 Regular price  $2,645.86
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Maximize Uptime with HP 1 Year Post Warranty Next Business Day Hardware Support

Ensure your HP DesignJet Z9 Pro 64in continues to operate at peak performance with the HP 1 year Post Warranty Next Business Day (NBD) Hardware Support, complete with Defective Media Retention (DMR) and a Preventive Maintenance (Maint) Kit Replacement. Tailored for post-warranty coverage, this care pack offers reliable onsite repair services designed to minimize downtime and keep your printing business running smoothly. Whether you encounter hardware issues or require scheduled maintenance, count on HP's expert support to get you back on track quickly.

With next business day response during standard 9-hour workdays, this service provides timely and in-person hardware repairs. Certified technicians will come directly to your service location, equipped with replacement parts, materials, and preventive maintenance kits to ensure your HP DesignJet Z9 Pro remains as good as new. Enjoy peace of mind knowing that HP's formal escalation procedures and remote problem diagnosis tools work behind the scenes to provide quick resolutions – all without you needing to worry about the technical details.

Additional benefits include comprehensive access to electronic support resources and HP's remote system access for accelerated troubleshooting. This care pack comes with no registration requirements, making it straightforward to activate and maintain coverage. Invest in this HP Care Pack to maintain productivity, extend the lifespan of your printing system, and receive expert care that supports your business needs year-round.



Specification Details
Product Name HP 1 year Post Warranty NBD HW Support w/DMR/Maint Kit Repl for HP DesignJet Z9 Pro 64in
SKU U36Y6PE
Care Pack Type Electronic
Service Method Onsite repair
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Duration 1 year
Warranty Coverage Post warranty
Additional Support Option Defective media retention
Preventive Maintenance Kit Included
Support Type Onsite repair
UNSPSC Code 81111812
Place of Service Onsite
Registration Required No
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.