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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U8HS5PE
Sale price  $132.00 SAVE   $0.29 Regular price  $132.29
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable, Fast, and Secure Post-Warranty Support for Your HP Color LaserJet M553 Series

Maximize uptime and protect your investment with the HP 1 year Post Warranty NBD with Defective Media Retention Service designed specifically for the Color LaserJet M553 and E55040 Managed printers. This comprehensive Care Pack ensures your device receives expert onsite repair the very next business day, so you can minimize disruption and keep your workflow smooth and efficient.

Our service goes beyond just rapid repairs. With certified HP technicians ready to provide remote diagnostics, troubleshooting, and quick onsite interventions, you get a seamless support experience that guarantees your hardware is back in peak condition promptly. Plus, with the Defective Media Retention option included, you retain full control over your sensitive data by keeping your failed storage media securely, addressing vital security and compliance concerns.

Benefit from full coverage of all HP branded components, including network cards, memory modules, and attached accessories such as paper trays and duplex units. Whether you need replacement parts or thorough escalation management for complex incidents, our dedicated team is committed to delivering professional, dependable service every step of the way. Choose HP Care Packs for worry-free post-warranty support that keeps your Color LaserJet printer working at its best.



Specification Details
Registration Required No
Care Pack Type Electronic
Product Type Care Pack
Place of Service Onsite
Service Method Onsite Repair
Warranty Coverage Post Warranty
Duration 1 year
Response Time Next Business Day
Support Type Onsite Repair
Additional Support Option Defective Media Retention
Coverage Window Standard Workdays - 9 hours
Service Features Remote problem diagnosis and support, Onsite hardware support, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
UNSPSC Code 81111812
Product Number (SKU) U8HS5PE
Datasheet Publication Number 4AA5-6385
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.